Informasi Detail
| Call Number | : | 658.8 Zei s 4 |
| Judul | : | Services Marketing, 1st. Ed. |
| Judul Asli | : | |
| Judul Seri | : | |
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| Pengarang | : | Zeithaml Valarie A. Bitner Mary Jo |
| Subyek | : | 1.Service Industries-Marketing 2.Customer Service 3.Marketing |
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| Abstrak | : | |
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| Lokasi | : | Perpustakaan Fakultas Ekonomi UII |
| Jenis | : | Buku |
| DDC | : | 658.8 |
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| Penerbit | : | The McGraw-Hill Companies, Inc. |
| Tahun Terbit | : | 1996 |
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| ISBN / ISSN | : | 0-07-078250-4 / |
| Jumlah Eksemplar | : | 4 |
| Jumlah Tersedia | : | 2 |
| Jumlah Ditempat | : | 2 |